[Feedback] Site Feedback: BLAST throwing AJAX error

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URL         : http://ensembl.gramene.org/Multi/Tools/Blast?db=core

Subject     : BLAST throwing AJAX error

Name        : Marcela Tello-Ruiz

Email       : mmonaco at cshl.edu

Organization: Cold Spring Harbor Laboratory

Comments    : AJAX error - Runtime Error in component \"EnsEMBL::Web::Component::Tools::Blast::TicketsList [content]\"

Function EnsEMBL::Web::Component::Tools::Blast::TicketsList fails to execute due to the following error:

	Uncaught exception 'FileHandlerException' with message 'File
	... /usr/local/ensembl-95/tmp/temporary/tools/Blast/s/w/P/kR6jZlOXknj6v/1/blast.out could not be opened'
	  Thrown by EnsEMBL::Web::Utils::FileHandler::get_file_handle in module EnsEMBL::Web::Utils::FileHandler at
	... /usr/local/ensembl-95/ensembl-webcode/modules/EnsEMBL/Web/Utils/FileHandler.pm on line 68
	  Called by EnsEMBL::Web::Utils::FileHandler::file_put_contents in module
	... EnsEMBL::Web::JobDispatcher::NcbiBlast at
	... /usr/local/ensembl-95/eg-web-common/modules/EnsEMBL/Web/JobDispatcher/NcbiBlast.pm on line 103
	  Called by EnsEMBL::Web::JobDispatcher::NcbiBlast::update_jobs in module EnsEMBL::Web::Object::Tools at
	... /usr/local/ensembl-95/public-plugins/tools/modules/EnsEMBL/Web/Object/Tools.pm on line 505
	  Called by EnsEMBL::Web::Object::Tools::update_ticket_and_jobs in module EnsEMBL::Web::Object::Tools at
	... /usr/local/ensembl-95/public-plugins/tools/modules/EnsEMBL/Web/Object/Tools.pm on line 362
	  Called by EnsEMBL::Web::Object::Tools::get_current_tickets in module EnsEMBL::Web::Object::Tools at
	... /usr/local/ensembl-95/public-plugins/tools/modules/EnsEMBL/Web/Object/Tools.pm on line 437
	  Called by EnsEMBL::Web::Object::Tools::get_tickets_list in module EnsEMBL::Web::Component::Tools::TicketsList
	... at /usr/local/ensembl-95/public-plugins/tools/modules/EnsEMBL/Web/Component/Tools/TicketsList.pm on line 38
	  Called by EnsEMBL::Web::Component::Tools::TicketsList::content in module EnsEMBL::Web::Component at
	... /usr/local/ensembl-95/ensembl-webcode/modules/EnsEMBL/Web/Component.pm on line 242
	  Called by EnsEMBL::Web::Component::get_content in module EnsEMBL::Web::Document::Panel at
	... /usr/local/ensembl-95/ensembl-webcode/modules/EnsEMBL/Web/Document/Panel.pm on line 436
	  Called by (eval) in module EnsEMBL::Web::Document::Panel at
	... /usr/local/ensembl-95/ensembl-webcode/modules/EnsEMBL/Web/Document/Panel.pm on line 433
	  Called by EnsEMBL::Web::Document::Panel::component_content in module EnsEMBL::Web::Document::Panel::Ajax at
	... /usr/local/ensembl-95/ensembl-webcode/modules/EnsEMBL/Web/Document/Panel/Ajax.pm on line 26
	  Called by EnsEMBL::Web::Document::Panel::Ajax::content in module EnsEMBL::Web::Document::Element::Content at
	... /usr/local/ensembl-95/ensembl-webcode/modules/EnsEMBL/Web/Document/Element/Content.pm on line 142
	  Called by EnsEMBL::Web::Document::Element::Content::content in module EnsEMBL::Web::Controller at
	... /usr/local/ensembl-95/ensembl-webcode/modules/EnsEMBL/Web/Controller.pm on line 468
	  Called by EnsEMBL::Web::Controller::render_page in module EnsEMBL::Web::Controller::Component at
	... /usr/local/ensembl-95/ensembl-webcode/modules/EnsEMBL/Web/Controller/Component.pm on line 62
	  Called by EnsEMBL::Web::Controller::Component::init in module EnsEMBL::Web::Controller at
	... /usr/local/ensembl-95/ensembl-webcode/modules/EnsEMBL/Web/Controller.pm on line 112
	  Called by EnsEMBL::Web::Controller::process in module EnsEMBL::Web::Apache::SpeciesHandler at
	... /usr/local/ensembl-95/ensembl-webcode/modules/EnsEMBL/Web/Apache/SpeciesHandler.pm on line 102
	  Called by EnsEMBL::Web::Apache::SpeciesHandler::handler in module EnsEMBL::Web::Apache::Handlers at
	... /usr/local/ensembl-95/ensembl-webcode/modules/EnsEMBL/Web/Apache/Handlers.pm on line 517
	  Called by EnsEMBL::Web::Apache::Handlers::handler in module main at -e on line 0
	  Called by (eval) in module main at -e on line 0
      

http://www.warelab.org/bugs/view.php?id=5813